Model Number Finder

Washer Won't Spin: Causes & Fixes

The spin stage is the last thing a washer does, so almost anything upstream can stop it. A machine that will not spin is usually either out of balance, not drained, or not locked.

Before you start: unplug the appliance and shut off the water supply. Do not open panels that expose mains wiring. Anything involving gas, 240 V circuits or the sealed refrigerant system must be done by a licensed technician.

Eight likely causes, most common first

  1. Load out of balance. One heavy item — a bath mat, a blanket — pulls the drum off centre and the washer aborts the spin.
  2. Washer not level. The machine rocks on one corner and the out-of-balance sensor trips every time.
  3. Lid lock not engaging. No confirmed lock means no spin, for safety.
  4. Water still in the drum. The washer will not spin with standing water. See the drain page first.
  5. Drive belt worn or slipped. Common on older belt-drive models.
  6. Drive hub or splutch stripped. The motor turns but the drum does not.
  7. Suspension rods worn. The drum sags and bangs, so the washer limits spin speed.
  8. Control or lid switch fault. The machine never gets the signal that it is safe to spin.

Work through it in this order

  1. Stop the cycle. Press POWER once and wait for the drum to stop before you touch anything.
  2. Unplug the machine. If it is hard-wired, switch the breaker off. Water and live wiring do not mix.
  3. Shut both water valves at the wall if you will be touching hoses.
  4. Check the free things first. Hose position, hose kinks, the load balance, and the level of the machine. These cost nothing and cover most cases.
  5. Then check the accessible parts. Inlet screens, pump inlet and drain hose can be reached without opening the cabinet.
  6. Only then consider a part. Match the part number to the model plate before ordering.

Error codes that produce this symptom

CodeMeaningSelf-service?
F5E2The lid lock will not engage.Yes, in most cases
F5E3The lid lock will not release.Yes, in most cases
F9E1The washer is taking too long to drain.Yes, in most cases
drDrain problem — the washer cannot empty the drum in the time allowed.Yes, in most cases

Parts commonly replaced for this

These are real manufacturer part numbers from models in our database, shown so you can see the part-number format and search for the one that matches your machine.

PartNumberFits model
Lid Lock / LatchWP3359452NFW5800H
Lid Lock / LatchW11565030NFW5800H
Lid Lock / LatchWP3359452MHW3500F
Lid Lock / LatchWPW10443885MHW3500F
Lid Lock / LatchWP3359452MHW5630H
Lid Lock / LatchW11565030MHW5630M

When to stop and call someone

Other symptoms

This guide covers washing machine faults generally. It is written for symptoms, so it applies even if you do not know your model number. Once you have the model, look it up for the exact part numbers and codes.

Where this data comes from

One source is listed above because it is the only place this page draws from. We publish facts we can point to — no republished manual text, no hosted PDFs, no invented model numbers or error codes.